ICE / ダシーズファクトリー

■ Notice of Discontinuation of Current Products Due to Rebranding

As part of our upcoming rebranding, sales of our current product line on our online shop will end at noon (12:00 PM) on Wednesday, November 18th, 2026.

We would like to express our heartfelt gratitude to all of our customers for your support and patronage over the years.

Shop now at Darcy’s Factory
What could be better than Darcy’s premium ice cream, delivered right to your door?
※ To learn more about delivery and payment, check out our Shopping Guide.
※ Ice cream orders are delivered frozen to your door.

ICEダシーズアイス

How much is shipping?

Shipping is free for items over 6,000 yen.

Is gift delivery possible?

For gift delivery we do not offer wrapping paper.
Items will be packaged in a presentation box suitable for gifts. If you are sending it as a birthday gift, we can include a birthday sticker. Please fill out the "Requests" field on the order process screen.

How many days does it take to receive the product?

We will ship your order within 3-5 business days.
In the unlikely event that there is a delay in shipping, we will contact you by email.
*Shipping operations are closed on weekends, holidays, and during long holidays.

Can we pick a date?

You can choose the delivery date and time on the order process screen.
You can choose the delivery date from 8 days after the order date.
〈Time slots〉
・Morning
・2pm-4pm
・4pm-6pm
・6pm-8pm
・7pm-9pm
*Since ice cream is a frozen product, please make sure to set a date and time when you can receive it.

How to cancel the order?

If you wish to cancel your order, please contact us by email within 2 days of placing the order.
We cannot accept cancellations or changes to orders after the product has been shipped.
Email: infor@darcys-factory.co.jp

How can we get a receipt?

A receipt can be issued 1-2 days after the product is shipped by accessing the receipt issuing URL included in the order confirmation email.

ダシーズファクトリー

ONLINE SHOP

ICEダシーズアイス